USPS Issues First-Year Progress Report on Achievements from Delivering for America 10-Year Plan

The U.S. Postal Service today released a First-Year Progress Report on Delivering for America (DFA), its 10-year plan to return the organization to financial sustainability and achieve service excellence while maintaining universal six-day mail delivery and expanding seven-day package delivery.

“We have made significant progress in the first year of our Delivering for America plan, but our work is far from over,” said Postmaster General and Chief Executive Officer Louis DeJoy. “Our employees are playing an integral role in the advancement of the plan. As we continue to implement components of the plan, we expect to significantly improve on-time delivery performance, operational capacity, precision and efficiency, and to do so in a financially sustainable manner over the coming decade. Delivering for America is helping to drive a new sense of purpose and focus across all levels in the organization.”

Key milestones in the first year of DFA include: Reversing decades of losses; Improvements in on-time national service performance; Streamlined organizational functions; Conversion of nearly 63,000 pre-career employees into career positions; New standards to provide service reliability for customers and more
details at: https://about.usps.com/newsroom/national-releases/2022/0407-usps-first-year-progress-report-on-delivering-for-america.htm