The U.S. Postal Service Continues to Maintain Service Performance Amid Surge in Mail Volume

The U.S. Postal Service provided new service performance data today to the House Committee on Oversight and Reform and the Senate Homeland Security and Governmental Affairs Committee for the week of Oct. 3 through Oct. 9, 2020.

The Postal Service has seen a significant increase in mail volume, with volume surpassing 3 billion mailpieces for the week of Oct. 3. This surge in volume represents an increase of 19 percent, or an additional 480 million mailpieces, compared to the average volume in September. It also represents a 5 percent increase, or an additional 140 million mailpieces, compared to the same period last year. Despite this ongoing surge in mail volume and continuing operational challenges related to COVID-19, the Postal Service has been able to effectively maintain service performance across all categories.

Key performance indicators for the week of Oct. 3 include: *First-Class Mail: 86.15 percent of First-Class Mail was delivered on time, a 0.18 percent increase from the week of Sept. 26 *Marketing Mail: 89.17 percent of Marketing Mail was delivered on time, a 0.65 percent decrease from week of Sept. 26 *Periodicals: 78.54 percent of Periodicals were delivered on time, a 0.24 percent increase from the week of Sept. 26

For First-Class Mail and Marketing Mail, 98.00 percent and 97.67 percent of mailpieces respectively reached their intended destination within two days of the service standard.

As part of the ongoing support for the Postal Service for the November election, Postmaster General Louis DeJoy authorized and instructed the use of additional resources to satisfy any demand and to ensure that all Election Mail is prioritized and delivered securely and in a timely manner. Learn more about the additional resources allocated effective Oct. 1 here.

Service performance is defined by the Postal Service from acceptance of a mailpiece into our system through delivery, measured against published service standards. Mail volume is defined by the number of mailpieces entered into the U.S. Postal Service network.
https://about.usps.com/newsroom/national-releases/2020/1015-usps-continues-to-maintain-service-performance-amid-surge-in-mail-volume.htm

Related Posts

Walgreens Joins Groundbreaking Consortium to Reinvent the Plastic Retail Bag

Walgreens announced this week that it has joined a groundbreaking consortium that aims to reinvent the single-use plastic retail bag. Teaming up with other major retailers and with non-profit organizations in the Consortium to Reinvent the Retail Bag, Walgreens is committed to being part of the solution to the waste and recycling issues associated with the use of more than 100 billion retail plastic bags every year in the U.S. The goal of the Beyond the Bag initiative is to identify, test and implement viable design solutions and models that more sustainably serve the purpose of the current retail bag. Current alternatives to the plastic retail bag have yet to garner industry-wide support or widespread use by the public and many still have significant environmental impacts.

Penguin Random House Prepares to Rebuild (publishersweekly.com)

Penguin Random House’s bid to buy Simon & Schuster was always going to change the future of the world’s largest trade book publisher, but the remake is not happening along the lines former PRH CEO (and current CEO emeritus) Markus Dohle had originally planned. The ruling by Judge Florence Pan that stopped the acquisition set off a string of events that included Dohle’s resignation, the promotion of PRH US COO Nihar Malaviya to interim global CEO, and PRH US CEO Madeline McIntosh’s decision, announced last week, to step down once she has helped Malaviya complete the creation of a new organizational structure for PRH. Though the restructuring is still a work in progress, its goal is to reinvigorate internal competition for new titles among PRH’s many imprints while also providing multiple touch points for agents to pitch their books to different PRH editors.

Informed Delivery: The Future of Mail Connects Print and Digital

As the world around us becomes more digitized, it's not surprising that the U.S. Postal Service (USPS) has followed suit. In a recent webinar, "Informed Delivery: Connecting Mail to a Digital Experience," sponsored by Satori Software, Tom Glassman, Director of Data Services and Postal Affairs, Wilen Direct; and Bob Schimek, Senior Director, Postal Affairs, Satori Software, discussed the USPS Informed Delivery program and its benefits, usage and adoption in a digital environment. For those who don't know much about Informed Delivery, it's a program through the USPS that gives mail recipients the ability to view their mail electronically before it hits the mailbox. Schimek explained that there are two sides to Informed Delivery: the end consumer and the direct mail industry. The end consumer side provides access to mail recipients before the mail carrier shows up at their door via email and a mobile app. The industry side gives direct marketers and mailers some independence to decide what brand identifiers will be used alongside the scanned image of the mail. Some options include a representative color image or a "ride along" image, which is supplemental content to help identify the brand and can even include a call to action. Click Read More below for more of the story.
Back To Top
×Close search
Search