Service Performance Remains Stable Across All Mail Categories

As one of the fastest-growing brands within our Gap Inc. franchise portfolio, Old Navy continues to build an international presence and attract new customers across the globe with fun, on-trend and fashionable products at a value for the family. Last year, the Old Navy franchise business was focused on expanding in Latin America through franchise partnerships, launching for the first time in Chile, El Salvador, Dominican Republic, and most recently, in Ecuador. These latest launches in the region underscore the brand’s commitment to Gap Inc.’s ‘Partner to Amplify’ strategy, which focuses on working with best-in-class companies who are experts in their markets to reach new and existing customers while supporting the business in a new and cost-effective way.

FY23 fourth quarter service performance scores covering July 1 through August 11, included: *First-Class Mail: 91.3 percent of First-Class Mail delivered on time against the USPS service standard, a decrease of 1.3 percentage points from the fiscal third quarter. *Marketing Mail: 95.2 percent of Marketing Mail delivered on time against the USPS service standard, consistent with performance from the fiscal third quarter. *Periodicals: 85.6 percent of Periodicals delivered on time against the USPS service standard, a decrease of 3.3 percentage points from the fiscal third quarter.

Sweeping new rules governing debt collection practices in the U.S. will go into effect on November 30. Unfortunately, many of the very serious concerns about the use of electronic communications for debt collection raised by citizens, cybersecurity experts and consumer advocacy groups including Keep Me Posted (KMP) were effectively ignored by the Consumer Financial Protection Bureau (CFPB), the federal agency charged with making sure banks, lenders and other financial companies treat consumers fairly. The widespread impacts of CFPB’s new rules cannot be underestimated: Nearly 70 million Americans now have a debt in collection. That staggering number translates to nearly one in three adults with a credit report being pursued during the pandemic, according to analysis from the Urban Institute. What’s more, even consumers with debts that are beyond the statute of limitations can still be pursued under the rules. Even those with no credit worries need to beware: Scammers are already using unsolicited electronic communications to perpetrate fraud, using debt collection as a pretext. click read more below for more information