Service Performance Holds Steady for All Mail Categories As USPS Addresses Multiple Operational Challenges

The United States Postal Service reported new service delivery performance metrics for the first week of the fiscal second quarter showing service performance holding steady for First-Class Mail, Marketing Mail and Periodicals. Consistent with the rest of the shipping industry, the organization experienced some minor delays in both ground and air transportation during the week of January 1-7. The Postal Service continues to address impacts to last mile delivery due to availability challenges due to COVID-19 cases and inclement weather events including winter storms on the East Coast, Midwest and West Coast.

Second quarter-to-date service performance scores covering the period Jan.1 through Jan. 7 included:
*First-Class Mail: 90 percent of First-Class Mail delivered on time against the USPS service standard, an improvement of .37 percentage points from the first quarter.
*Marketing Mail: 91.7 percent of Marketing Mail delivered on time against the USPS service standard, a slight decrease of .46 percentage points from the first quarter.
*Periodicals: 81.1 percent of Periodicals delivered on time against the USPS service standard, with an improvement of .37 percentage points from the first quarter.

From Jan. 1 through Jan. 7, the average time to deliver a mailpiece across the postal network was 2.6 days.
more at: https://about.usps.com/newsroom/national-releases/2022/0114-service-performance-holds-steady-as-usps-addresses-multiple-operational-challenges.htm

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