Seniors and Consumer Groups Petition to Cabinet Restore Paper Billing for Koodo Wireless Customers

The Public Interest Advocacy Centre (PIAC) and the National Pensioners Federation (NPF) filed yesterday a Petition to Cabinet of the Federal government to reverse the Canadian Radio-television and Telecommunications Commission’s (CRTC) decision to allow Koodo Mobile (owned by TELUS Communications Inc.) to change their customers’ monthly bill from paper to electronic format.

“Canadian consumers deserve a paper bill if they want or need one,” said John Lawford, Executive Director and General Counsel of PIAC. “The CRTC and wireless companies pretend that seniors and others will not be hurt but that’s not what we heard,” he added.

PIAC and NPF’s Petition asks the government to reverse the CRTC’s decision in order to ensure that customers know what their bill is, to be able to control their payments, and to avoid late fees and extra charges and possible disconnection.

Trish McAuliffe, President, NPF stated seniors’ concerns: “Seniors rely on cellphones to connect to the world but many need and rely on paper bills, as they have for years, to know what they should pay and when.” Nothing surprises and angers seniors more, she noted, than forcing them change to change their tried and trusted methods for paying bills: “We will stand up for seniors’ rights to choose the billing format they need and want. After all, they are paying.”

PIAC-NPF’s Petition is found here: Petition to the Governor in Council concerning Telecom Decision CRTC 2020-80, Public Interest Advocacy Centre and National Pensioners Federation – Application regarding paper billing by Koodo Mobile.
https://www.piac.ca/our-specialities/seniors-and-consumer-groups-petition-to-cabinet-restore-paper-billing-for-koodo-wireless-customers/

Related Posts

Book Manufacturers’ Institute Releases Industry Barometer Survey Results for July

The Book Manufacturers’ Institute (BMI) released the July results for its monthly survey on capacity and lead times for soft cover and hard cover books. As demand has skyrocketed and supply chain woes continue to hamper all segments of manufacturing, BMI put together the survey to get a better idea of what manufacturers were facing and what publishers should expect. July started to show a little easing in the space. According to responses regarding hard cover books, the average manufacturer was running at 84% of their capacity, down from June’s 90%. The average lead time for completed hard cover books dropped a whole month, going from 104 days to 74 days. For soft cover books, capacity usage stayed at 91% and the average lead time dropped from 84 days to 56 days, based on 16 responses.

Barnes & Noble Announces Special Back-to-School Educator Appreciation Days Every Saturday & Sunday in August to Celebrate Pre-K-12 Teachers & Administrators

To celebrate pre-K-12 public, private and homeschool educators and administrators, Barnes & Noble, Inc. will kick off the school year with new Educator Appreciation Days every Saturday and Sunday in August. Starting Saturday, August 5, local stores will feature special discounts* including 25% off most merchandise like books, toys and games; and limited-time giveaways from Sterling Publishing, while supplies last. The offer will also be valid online at www.BN.com Saturday, August 26 and Sunday, August 27. “We are thrilled to announce Barnes & Noble’s Educator Appreciation Days to ring in the new school year,” said Tracy Vidakovich, Vice President, Business Development for Barnes & Noble. “Educators and administrators are one of our most loyal customer bases and we want to continue to show our commitment to them with this initiative and savings on their back-to-school purchases.” Click Read More below for additional details.

Costco Wholesale Corporation Reports November Sales Results

Costco Wholesale Corporation reported net sales of $11.26 billion for the month of November, the four weeks ended November 26, 2017, an increase of 13.2 percent from $9.95 billion during the similar period last year. For the twelve-week first quarter of fiscal year 2018 ended November 26, 2017, the Company reported net sales of $31.13 billion, an increase of 13.3 percent from $27.47 billion reported in the twelve-week first quarter of fiscal 2017. While this year’s twelve-week first quarter included one less sales day than the first quarter last year (due to the shift of the Thanksgiving closure this year), pre-Thanksgiving and Black Friday/holiday weekend sales fell into the first quarter this year compared to the second quarter last year. Combined, these factors produced an estimated net benefit of approximately 1.5% in the U.S., and slightly less worldwide.
Back To Top
×Close search
Search