Sam’s Club Deploys AI-Powered Exit Technology at 120+ Locations

Sam’s Club, one of the world’s leading retailers and digital innovation pioneer, today announced significant progress in its rollout of technology that resolves a key member concern – waiting in line for receipt verification to exit the club. The retailer’s first-of-its-kind application of artificial intelligence and computer vision technology has been successfully deployed in more than 120 clubs since first unveiling it at the Consumer Electronics Show (CES) in January.

Sam’s Club’s rapid deployment of its exit technology represents the largest-scale implementation of member-facing AI-powered technology in the retail industry. The retailer’s announcement of reaching the milestone of deploying at 20% of its clubs in the first quarter comes as other retailers have struggled to deploy similar technology at scale, with some abandoning efforts, just starting initial pilots or having no plans to enhance customer experiences through checkout and store exit technologies.
more at: https://corporate.walmart.com/about/samsclub/news/2024/04/30/sams-club-deploys-ai-powered-exit-technology-at-120-locations-leading-retail-industry-with-customer-experience-innovation

Related Posts

A Year for the (Record) Books in Publishing (publishersweekly.com)

Combined print book and e-book sales hit 942 million units in 2020 at outlets that report to NPD BookScan, a 9% increase over 2019 and the most unit sales recorded in a single year by BookScan since the service was created in 2004. In a webinar held last week, Kristen McLean, executive director of NPD Books, said the gain was due to a combination of strong sales of both print and digital books. Print sales rose 8.2% over 2019, the largest annual increase since 2005, and the print total of 751 million units sold was the highest since 2009, the year before e-books started to become a meaningful part of the book business. E-book unit sales, as measured by NPD’s PubTrack Digital service, rose 12.6% over 2019 and were at their highest level since 2015, when 208 million units were sold (e-book sales figures for November and December are projections).

‘The Washington Post’ To Expand Graphics And Design Team, As Visual Journalism Draws Subscribers (mediapost.com)

The Washington Post plans to add 14 new positions to the graphics and design teams. “We live in an increasingly visual society, and communicating information with the powerful visual tools we now have is proving to be particularly effective – in explaining complex subjects, encouraging readers to explore subjects more deeply and attracting more readers and subscribers,” Marty Baron, executive editor of The Washington Post, told Publishers Daily. Six of the seven most visited stories in WaPo's history have been graphics, including the coronavirus simulator that became the most visited article in the publisher's history.

Postal Service Accelerates Delivery for Retail Ground, Parcel Select Ground Products

The Postal Service announced it will implement upgraded service standards for its USPS Retail Ground (RG) and Parcel Select Ground (PSG) products effective Aug. 1, 2022. Within the contiguous United States, service standards for these products will be accelerated from two- to eight-days to two- to five-days for the same affordable price. Items containing hazardous materials or live animals are not eligible for the upgraded service standards. RG is a ground shipping product for packages, thick envelopes and tubes (with a maximum weight of 70 pounds) that are not required to be mailed via First-Class Mail service and are available only through retail channels. PSG is an economical ground delivery service similar to RG for commercial shippers. The Postal Service is aligning the RG and PSG service standards with the current First-Class Package Service (FCPS) standards within the contiguous US. Processing this mail with FCPS packages will enhance customer service and better optimize the Postal Service’s package processing and surface transportation networks.
Back To Top
×Close search
Search