R.R. Donnelley & Sons Company (RRD) (NYSE:RRD), a leading global provider of marketing and business communications, today announced the release of its SuperDoc web statement enhancement. This technology transforms static business statements into interactive dynamic customer communications. Developed by RRD’s Business Communications Solutions (BCS) unit, the SuperDoc enhancement acts as a secure website add-on that embeds customer-facing PDF statements, bills, policies, letters, and other transactional communications with entirely new dimensions of interactivity and activated content.
This latest offering from RRD is designed to help organizations across a variety of industries increase their eAdoption rate. The SuperDoc enhancement provides consumers with a variety of widgets that grant a higher level of interactivity than paper statements, such as:
• Compare balances month-to-month, quarter-to-quarter, and year-to-year
• Search transactions by date, vendor, amount paid, and more
• Use payoff and financing calculators
• Access local data like weather history, property values, and more
• Model future bills
• Learn about upgrade details and special offers
“By utilizing the SuperDoc enhancement, organizations will be able to achieve greater customer engagement while increasing eAdoption rates, which are currently stagnant because PDF’s have fallen flat with consumer preferences and expectations,” said John Pecaric, Executive Vice President and Chief Commercial Officer at RRD. “The ability to transform everyday PDF statements into interactive consumer communications is a tremendous step that will help organizations service and strengthen relationships with their existing customers.”
The SuperDoc enhancement is designed to benefit any business that issues customer statements, bills or policies, and offers industry-specific versions for key sectors including utility, mortgage, media, mutual fund, and managed healthcare. It also fully integrates with RRD’s existing DC+, PowerStream and PIVOT platforms that support multichannel deliveries.
In addition, the solution can be authenticated and hosted on the client website while being further enhanced via an encrypted connection. The secure transfer of sensitive data and other information through this extra layer of security helps support the compliance and security requirements in place across numerous verticals.
http://investor.rrd.com/news-releases/2018/04-24-2018-140132899