Postmaster General and CEO Louis DeJoy’s Remarks During the Aug. 8, 2024, Postal Service Board of Governors Meeting

During this quarter we continued our aggressive efforts to stabilize service, implement necessary network initiatives, reduce costs, grow volume and revenue, and lead change both internally and externally. We addressed local pockets of deficient performance and made improvements. We expect these improvements to continue in the coming weeks.

Despite significant weather events, service performance for market-dominant and competitive products improved when compared to last quarter — with 60 percent of market-dominant volume delivered early and 95 percent of volume delivered within a day of its service standard. And I’m happy to say, on average, our customers still receive their mail and packages in less than three days.

These improvements are attributed to our focused persistence and cross-functional engagement, in areas where performance does not meet our high expectations.
more at: https://about.usps.com/newsroom/national-releases/2024/0808-postmaster-general-and-ceo-louis-dejoys-remarks-during-the-aug-8-2024-postal-service-board-of-governors-meeting.htm

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