USPS Maintains High Service Performance Scores During Busiest Mailing and Shipping Week of the Year
The United States Postal Service reported new delivery performance metrics for the 11th week of the first quarter for fiscal year 2023. The average time to deliver a mailpiece or package across the postal network was 2.5 days for the eighth consecutive week even as mailing and shipping traffic increased. FY23 first quarter service performance scores covering Oct. 1 through Dec. 16 included: *First-Class Mail: 91.6% of First-Class Mail delivered on time against the USPS service standard, a decrease of 1.6 percentage points from the fiscal fourth quarter. The current data reflects a year over year increase of 1.5 percentage points compared to the same period in the FY22 peak holiday season. *Marketing Mail: 94.1% of Marketing Mail delivered on time against the USPS service standard, a slight decrease of 0.7 percentage points from the fiscal fourth quarter. The current data reflects a year over year increase of 2.3 percentage points compared to the same period in the FY22 peak holiday season. *Periodicals: 85.3% of Periodicals delivered on time against the USPS service standard, a decrease of 1.6 percentage points from the fiscal fourth quarter. The current data reflects a year over year increase of 4.1 percentage points compared to the same period in the FY22 peak holiday season.