IDC: Top 10 predictions for global retail in 2023

A customer-led, technology-enabled revolution is transforming the retail industry.

That’s according to global market intelligence firm IDC, which has released its annual “FutureScape: Worldwide Retail 2023 Top 10 Predictions.” The report predicts how the worldwide retail industry will evolve.

Below are IDC’s top 10 predictions:

  1. By 2025, 20% of the top 100 global retailers will drive holistic business result using distributed artificial intelligence (AI) systems with integrated data across retail planning, decisions, operations, and optimization.
  2. By 2025, 50% of retailers will increase data management and governance technology investments by at least 20% to obtain insights from growing amounts of data to increase omnichannel revenue.
    read more at: https://chainstoreage.com/idc-top-10-predictions-global-retail-2023
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