Average Delivery Time Across Postal Service Network Remains Steady

For years, major corporations, service providers and government agencies have surrendered to the temptation to cloak their cost saving efforts in a veneer of environmental virtue by claiming – without evidence – that going paperless is better for the environment. Two Sides North America (TSNA), the only industry organization to directly challenge this greenwashing, has been highly effective in stemming the tide of misleading declarations, persuading 170 major organizations to remove anti-paper environmental claims. However, as rising inflationary pressures drive cost cutting, greenwashing is once again on the rise. To help reverse this trend, TSNA has doubled down on its anti-greenwashing efforts, and with unprecedented success. So far this year, TSNA has already broken its full-year record for the number of corporations and other organizations it has persuaded to eliminate anti-paper greenwashing claims.

Strong start to operating cash flow, at $216 million in the quarter; Continued revenue growth in managed document services and Global Imaging Systems operations; Adjusted operating margin of 10.4 percent, down 0.6 points year-over-year; operating margin, excluding equity income, up 0.5 points; Core operating profit, excluding equity income, grew 5 percent year-over-year. Click Read More below for additional information.

Combined print book and e-book sales hit 942 million units in 2020 at outlets that report to NPD BookScan, a 9% increase over 2019 and the most unit sales recorded in a single year by BookScan since the service was created in 2004. In a webinar held last week, Kristen McLean, executive director of NPD Books, said the gain was due to a combination of strong sales of both print and digital books. Print sales rose 8.2% over 2019, the largest annual increase since 2005, and the print total of 751 million units sold was the highest since 2009, the year before e-books started to become a meaningful part of the book business. E-book unit sales, as measured by NPD’s PubTrack Digital service, rose 12.6% over 2019 and were at their highest level since 2015, when 208 million units were sold (e-book sales figures for November and December are projections).