Apply for the working group revising FSC’s complaints and appeals procedures

The Forest Stewardship Council (FSC) is seeking candidates for a working group to revise its complaints and appeals procedures. The call for applicants is open until 12 July 2024.

The working group will comprise of four (4) members who will be selected based on the following criteria:

Experience in:
*Developing operational non-judicial grievance and remediation mechanisms.
*Managing complicated dispute cases.
*Implementing alternative dispute resolution mechanisms.
*Managing human rights and socio-environmental sustainability due diligence processes
*Using the FSC complaints system or other relevant complaints systems as a party to a complaint.

Knowledge in:
*FSC’s normative framework, in particular its certification standards, Policy for Association, Remedy Framework, as well as the complaints mechanisms of the various actors in FSC’s certification system.
*Measures to ensure equal access to complaints mechanisms according to the needs and challenges faced by users, in particular local forest communities and Indigenous Peoples.
*The United Nations Guiding Principles on Business and Human Rights.
*Best practices on grievance and remediation mechanisms, including the establishment and use of ombuds services.
more at: https://fsc.org/en/newscentre/integrity-and-disputes/apply-for-the-working-group-revising-fscs-complaints-and-appeals