Best Buy’s recycling program is changing. Here’s how and why.
Since 2009, Best Buy has voluntarily operated the most comprehensive e-waste recycling service in the United States. We remain an industry leader and the only national retailer to provide this service. We are fully committed to being a convenient local resource for people to safely dispose of their consumer electronics and appliances. From time to time, though, we will make changes to ensure the service itself is sustainable, including charging fees to recycle certain products for which recycling costs have risen sharply. And we will continue to work closely with the consumer electronics industry to develop more and better recycling options.
Our goal has always been to simply break even on our recycling program, and we’re not there today. The new fees will help cover the increasing cost of managing TV and monitor disposal through our network of stores, distribution centers and recycling partners. E-waste volume is rising, commodity prices are falling and global outlets for recycled glass, a key component of TVs and monitors, have dramatically declined. More and more cities and counties have cut their recycling programs for budget reasons, limiting consumer options even further. While providing recycling solutions for our customers is a priority, Best Buy should not be the sole e-cycling provider in any given area, nor should we assume the entire cost.