All USPS Mail Categories Continue Service Performance Improvements Over Third Quarter

The U.S. Postal Service reported updated fiscal fourth quarter service delivery performance that showed continued improvements versus the third quarter ended June 30 for all First-Class, Marketing and Periodical mail categories despite temporary service disruptions across the network caused by Hurricane Ida.

Quarter-to-date service performance data for July 1 through Sept. 3 included:
*First-Class Mail: Delivered 88.7 percent of First-Class Mail on time against the USPS service standard, an improvement of 1.2 percentage points from the third quarter.
*Marketing Mail: Delivered 92.8 percent of Marketing Mail on time against the USPS service standard, an improvement of 1.8 percentage points from the third quarter.
*Periodicals: Delivered 82.6 percent of Periodicals on time against the USPS service standard, an improvement of 3.3 percentage points from the third quarter.

Delivering for America, the Postal Service’s 10-year plan for financial sustainability and service excellence, seeks to meet or exceed its goal of 95 percent on-time service performance for all mail and shipping product delivery based on standards as all elements of the plan are implemented.

Service performance is defined by the Postal Service from the acceptance of a mail piece into our system through delivery, measured against published service standards.

During the week of Aug. 28 – Sept. 3, the Postal Service quickly prepared for and responded to Hurricane Ida, a category 4 hurricane, which made landfall in Louisiana on Aug. 29. Due to the hurricane, network service delays occurred as the storm temporarily suspended USPS operations in parts of Louisiana and other Gulf Coast and Atlantic areas in the hurricane’s path.
more at source: https://about.usps.com/newsroom/national-releases/2021/0910-usps-service-performance-improvements-continue.htm

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