Sam’s Club Deploys AI-Powered Exit Technology at 120+ Locations

Sam’s Club, one of the world’s leading retailers and digital innovation pioneer, today announced significant progress in its rollout of technology that resolves a key member concern – waiting in line for receipt verification to exit the club. The retailer’s first-of-its-kind application of artificial intelligence and computer vision technology has been successfully deployed in more than 120 clubs since first unveiling it at the Consumer Electronics Show (CES) in January.

Sam’s Club’s rapid deployment of its exit technology represents the largest-scale implementation of member-facing AI-powered technology in the retail industry. The retailer’s announcement of reaching the milestone of deploying at 20% of its clubs in the first quarter comes as other retailers have struggled to deploy similar technology at scale, with some abandoning efforts, just starting initial pilots or having no plans to enhance customer experiences through checkout and store exit technologies.
more at: https://corporate.walmart.com/about/samsclub/news/2024/04/30/sams-club-deploys-ai-powered-exit-technology-at-120-locations-leading-retail-industry-with-customer-experience-innovation

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