Book Manufacturing Outlook: Time for Clarity and Communication (piworld.com)

The Postal Service’s proposal appears to target mail that consistently fails to meet service performance goals and has the most opportunity for improvement. However, the Commission is concerned that the Postal Service did not conduct any operational or pilot testing of its proposed service standard changes. The Commission finds this lack of testing problematic as mail processing is complex and requires timely execution to provide reliable service performance. In addition, the Commission notes that the Postal Service’s estimated annual cost savings for the proposed service standard changes do not indicate much improvement, if any, to the Postal Service’s current financial condition. Rather, the estimated cost savings from extending the service standard would be eliminated by additional costs associated with the growth in packages. Therefore, it is not clear that the tradeoff between financial viability and maintaining high-quality service standards is reasonable. Likewise, the Postal Service concludes that any reduction in First-Class Mail and Periodical volume due to its proposal will be modest, but that conclusion is premised upon analysis of customer satisfaction and demand that relies on numerous unproven assumptions. The Commission encourages the Postal Service to consider the full recommendations outlined in its advisory opinion prior to implementing its plan. The Postal Service should: *Regularly update and publicly communicate realistic targets throughout its implementation *Ensure cost savings are realized but balanced with and not prioritized over maintaining high-quality service standards *Closely monitor the implementation of its plan to determine whether the new potential surface transportation network actually increases efficiency and capacity utilization *Monitor more closely customer satisfaction going forward, particularly for customer and mailer segments that the change may most impact *Be more transparent in the feedback it receives from stakeholders and keep its plan flexible to the needs of customers, stakeholders, and the general public *Not rely upon its filed econometric analysis to estimate the impact of the proposed service changes on volume

HH Global continues to go from strength-to-strength with the opening of a new operating location in Indonesia. The fast-paced economy of SEA coupled with our growing client requirements made the expansion for HH Global into Indonesia strategically important. Following on from the successful acquisitions of InnerWorkings and Genii, we continue to grow organically in APAC and extending our services into Indonesia supports this approach. Jakarta adds to the 50+ locations across the world that HH Global are now physically present and adds to our existing 10 operating locations in APAC. Our location in Indonesia will provide the full range of HH Global’s service offerings from consulting, design, retail, print production, events, logistics, packaging and promotional merchandise.

Pearson announced the latest in series of partnerships to expand its textbook rental program. Today’s announcement brings Pearson’s textbook rental program to Barnes & Noble Education’s (NYSE:BNED) 1,490 physical and virtual bookstores, serving more than 6 million students. Beginning this fall, the program will be piloted at Barnes & Noble College stores, enhancing their current industry leading rental program with these 49 popular Pearson titles. The titles will be available in print and digital versions via a “rental-only” model, which will provide students with affordable access to the selected titles. All titles under this program can be rented for under $100, with electronic versions of these titles being the lowest cost option. Pearson anticipates expanding the titles included in this program over time. In January, Pearson announced a two-step plan to take on the issue of college affordability. The plan immediately reduced the prices of 2000 e-book titles by up to 50 percent when it was announced earlier this year. The second phase of the effort ensures that students can rent popular print titles online and in-store through trusted retailers. This rental-only model allows Pearson to reduce prices by up to 60 percent and ensure that all students have access to affordable textbooks. The Barnes & Noble College agreement represents the third-and largest-partnership in that program. Click Read More below for additional detail.