FSC clients still satisfied with certification – Results from our 2022 Global Client Survey

The Forest Stewardship Council (FSC) conducts the Global Client Survey every two years to assess how our certificate holders and promotional licence holders perceive FSC.

The results give us a better understanding of our stakeholders’ needs and how certification trends are changing over time.

The learnings are vital to our continual improvement of the FSC certification system. This year 8,975 Chain of Custody and Forest Management Certificate Holders and 323 Promotional Licence Holders participated in the survey – the highest participation rate in recent years. Our sincere gratitude goes out to all respondents who filled out the survey and contributed to this outcome.

The results of the 2022 FSC Global Client Survey show that about half of FM and CoC Certificate Holders surveyed perceive FSC certification as valuable for its role in protecting forest ecosystems and preventing deforestation and forest degradation, while others value improved market access and brand image, among other factors. Nearly 90 per cent of Promotional Licence Holders believe the FSC licence will help build their brand image and sustainability credentials. Most surveyed certificate and licence holders believe the importance of FSC certification will increase in the next two years.

Overall satisfaction among FSC certificate and promotional licence holders is high. Compared to surveys taken in 2016 and 2018, there was a sustained increase in the percentage of very satisfied certificate and promotional licence holders while the overall satisfaction level increased sharply between 2016 and 2018 and was maintained had no significant change between 2018 and 2022. In addition, the Net Promoter Score (NPS), which measures how willing respondents are to recommend an organization, was positive for all respondent groups.

Regarding renewal intentions, 85 per cent of FM and CoC Certificate Holders and 78 per cent of FSC Promotional Licence Holders plan on renewing their certifications.
more at: https://fsc.org/en/newscentre/fsc-clients-still-satisfied-with-certification-results-from-our-2022-global-client

Related Posts

Two Sides – New Fact Sheets Published

We’ve added to our series of Fact sheets, by publishing three more to our website. They cover a wide array of environmental issues; correcting the most common areas of misconception. Combined with interesting statistics and opinions from leading authoritative bodies, these Fact Sheets make a very influential and educational read. Our new Fact Sheets include: Paper Production and Sustainable Forests; Renewable Energy and Carbon Footprint; Paper Recovery and Recycling. Click Read More below for additional information.

Endangered Wildlife Trust and Mondi partner to map biodiversity footprints in South African forestry operations

The Endangered Wildlife Trust (EWT), one of the largest biodiversity conservation NGOs in southern Africa, and Mondi, a global packaging and paper producer, announced a three-year partnership to map biodiversity footprints in Mondi South Africa’s forestry operations. This partnership will include a pilot assessment of the biodiversity footprint of Mondi’s operations in South Africa using the EWT’s Biological Diversity Protocol (BD Protocol). The BD Protocol is an accounting framework that consolidates site-based biodiversity data to calculate any company’s total, negative and positive biodiversity footprints, allowing users to set meaningful targets and track changes on the ground and disclose these to stakeholders. "By working together with Mondi, we can reduce their business risks and enhance the protection of habitats and species." Dr Gabi Teren, National Biodiversity and Business Network Programme Manager at the EWT

Sustainably Inspirational Cities

With more than 80 per cent of North Americans now living in urban areas, the actions of city governments, residents and businesses are critical to making inroads in sustainability. We’ve found four examples of inspirational initiatives which are changing cities for the better that mirror the values that drive our sustainable manufacturing practices – from reducing greenhouse gas emissions to conserving water and using life cycle assessment to understand the environmental impact of our products.
Back To Top
×Close search
Search