First-Class Mail Service Performance Shows Further Improvement as U.S. Postal Service Prepares for the Busy Holiday Season

As the Postal Service enters the busiest weeks of the year for mailing and shipping, the agency reported new service delivery performance scores that showed improvements for First-Class Mail and Periodicals, and steady performance for Marketing Mail for the first six weeks of the fiscal first quarter.

“We are ready to deliver for the American people this holiday season,” said Postmaster General Louis DeJoy. “We have been planning, investing, and hiring every day for the past twelve months to improve our network and our service for the busiest time of the year. I’m proud of our entire Postal Team and their tremendous dedication and preparation – we are ready to go.”

First quarter-to-date service performance scores covering the period Oct. 1 through Nov. 12 included:
*First-Class Mail: 91.1 percent of First-Class Mail delivered on time against the USPS service standard, an improvement of 2.6 percentage points from the fourth quarter.
*Marketing Mail: 92.4 percent of Marketing Mail delivered on time against the USPS service standard, consistent with performance from the fourth quarter.
*Periodicals: 83.2 percent of Periodicals delivered on time against the USPS service standard, an improvement of .5 percentage points from the fourth quarter.

The Postal Service anticipates that between 850 million and 950 million packages will be delivered for the holidays. The total number of letters, cards and packages processed and delivered between Thanksgiving and New Year’s Day is estimated to be more than 12 billion.
https://about.usps.com/newsroom/national-releases/2021/1118-first-class-mail-service-performance-as-usps-prepares-for-holiday-season.htm

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