WestRock Provides Update on Ransomware Incident
WestRock is undertaking extensive efforts to identify, contain and recover from this incident quickly and securely. Upon discovering the incident, WestRock immediately began an investigation, implemented business continuity processes and initiated response containment protocols with the support of cybersecurity experts. These actions included proactively shutting down certain systems in an abundance of caution, as well as taking steps to supplement existing security monitoring, scanning and protective measures. The Company also implemented measures, including manual processes, to respond to customers’ needs. The Company is now systematically bringing its information systems back online in a controlled, phased approach. “We remain relentlessly focused on remediating this incident while continuing to safely operate our mills and converting plants,” said Steve Voorhees, chief executive officer. “I am proud of the focus and determination of the WestRock team as we manage through this incident and deliver essential products for our customers.” All of WestRock’s mills and converting locations are producing and shipping paper and packaging. The Company’s mill system production through February 4 was approximately 85,000 tons lower than plan, and the packaging converting operations are close to returning to full planned production levels.