2024 Innovator of the Year: High-Quality and Accuracy Drive Growth at PCI Group

Editor’s Note: Innovation may look different for every company; however, the industry leaders make innovation part of their DNA. By utilizing new technology, developing comprehensive investment strategies, implementing unique human resources practices, and integrating top-of-the-line processes, they can stand out as true innovators.

When you work in a segment of the printing industry that is “one document away from a major disaster” every single day, it’s imperative that quality and accuracy remain a primary focus.

Chris Kropac Jr., president of PCI Group based in Fort Mill, South Carolina, points to this as a driving factor behind the transactional mail printing company’s dedication to a “culture of quality” and, ultimately, to its continued growth.

Even though PCI Group was named a “2024 Innovator of the Year,” Kropac says innovation in the transactional printing space “sounds like an oxymoron.” And yet, through very intentional and “innovative” practices, PCI Group has been able to set itself apart from competitors by growing its volume by five times and its revenue by seven times in the past 17 years.
more at: https://www.piworld.com/article/high-quality-and-accuracy-drive-growth-at-pci-group/

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